Privacy policy

We collect information in the following ways:

Personal Information You Provide

You may provide personal information when you:

• Create an account
• Purchase a course
• Complete course requirements
• Contact customer support
• Sign up for email updates

This may include:

• Name
• Email address
• Billing address
• Professional license information (as needed for certificates)
• Payment information (handled securely by third-party processors)
• Any other information you submit voluntarily

We do not store full credit card numbers or bank account details on our servers.

When you interact with our website, we may automatically collect:

• IP address
• Browser and device information
• Pages visited and time spent
• Click activity and navigation data
• Referring URLs
• Technical logs and analytics data

This information helps us understand platform usage and improve performance.

We use your information to:

• Provide and fulfill your course purchases and access
• Process payments securely
• Issue continuing education certificates
• Communicate with you about your account and purchases
• Send transactional emails (receipts, course access notices)
• Send marketing emails (with your consent)
• Improve our website and platform features
• Comply with applicable legal requirements

We do not sell your personal information.

By providing your email, you may receive:

• Course updates
• Promotional offers
• News about new courses

You can unsubscribe from marketing emails at any time by using the “unsubscribe” link at the bottom of the email.

Transactional emails related to your account or purchases cannot be unsubscribed from.

We may share your information with trusted service providers necessary to operate our business. These include:

• LearnWorlds (platform host)
• Stripe and other payment processors
• Email delivery services
• Analytics providers
• Customer support tools

These providers are authorized to use your information only as needed to provide their services.

We may also disclose information if required by law or to protect our legal rights

Our website may link to external websites or integrate third-party services (for video hosting, support, chat, payments, etc.). These services may collect information under their own policies.

We are not responsible for the privacy practices of third parties. You should review their privacy policies before interacting with those services.

We use cookies and similar technologies to operate and improve the website. This includes:

• Essential cookies (required for login and platform functionality)
• Functional cookies (remember preferences)
• Analytics cookies (understand use patterns)
• Marketing cookies (as allowed)

For details on the cookies we use and how to manage them, see our Cookie Policy.

We retain your personal information only as long as necessary to:

• Provide access to courses and certificates
• Comply with legal obligations
• Resolve disputes
• Maintain internal records

After the retention period ends, we securely delete or anonymize your information.

Our platform is intended for adults and licensed professionals.

We do not knowingly collect personal information from children under 18. If we learn we have collected information from a minor, we will promptly delete it.

If you are a California resident, you have the right to:

• Request disclosure of the personal information collected
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell data)

To exercise these rights, contact us at:

hello@confidentnurse.com

Please include:

• Your name
• Email associated with your account
• A clear description of your request

We will respond within the time required by California law.

We do not discriminate against users who exercise their privacy rights.

We may update this Privacy Policy from time to time. Changes take effect when posted on this page.

Continued use of the website after updates constitutes acceptance of the revised policy.